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Bartlett Hospital Web Services |
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| Support for
Remote Desktop and Remote App |
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Operating System Requirements
Required Updates for Windows XP SP3
Remote Desktop Requirements
Web Browser Requirements
.NET Framework Requirements
Antivirus and Antimalware Requirements
- Antivirus and Antimalware (with up-to-date
definitions). Must integrate with Windows
Security Center to pass health check. If health
check fails, access will be denied. If you do
not have up-to-date Antivirus and Antimalware,
please install a free version of Microsoft
Security Essentials via the link below:
- Microsoft Security Essentials (Free Version)
http://www.microsoft.com/security_essentials
Firewall Requirements
- Firewall may be a hardware device or
software based. Firewall should be configured to
block unsolicited incoming connections. Firewall
must allow HTTP (TCP 80) and HTTPS (TCP 443)
outgoing to the Remote Desktop Gateway
(brh-webservices.bartletthospital.org). Direct
connections that do not use the Remote Desktop
gateway must allow RDP (TCP 3389) outgoing to
the respective Remote Desktop server.
Communication Traffic Flows
- Remote Desktop Client (without
Remote Desktop Services Gateway)
Remote Desktop Protocol uses TCP 3389 outgoing
to connect from the client to the server
Remote Desktop Client binary name is mstsc.exe
and is typically contained in
%SYSTEMROOT%\System32
- Remote Desktop Client (using Remote
Desktop Services Gateway)
Remote Desktop Client uses TCP 443 (RPC over
HTTPS) outgoing to connect from the client to
the gateway
Remote Desktop Client binary name is mstsc.exe
and is typically contained in
%SYSTEMROOT%\System32
Remote Desktop Client does not support HTTPS
inspection at the client side firewall; such
functionality will need to be disabled
Preconfigured Files for Direct Access
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